Surgical Healing Arts Center staying nimble by understanding the patient, Kelsey Vest, Practice Manager

Growth comes from within an organization, people change, not the organization itself. To continue to grow within the ever-changing world of healthcare we need to be present, ensure we are listening to everything around us, tap into the current surroundings and be mindful of what is going on within our industry. As a practice we need to study and observe the market, break it down and continue to go back and revisit to ensure our journey is matching the goals of our practice and patients. The healthcare world seems to be trending more towards an experience based patient base which has shown our patients are looking for the experience of “better” and “best”.

-Kelsey Vest, Practice Manager at Surgical Healing Arts Center, Fort Myers, Florida